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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam McNamara

November 14, 2025

5  out of  5
rating by Adam McNamara
"We've been with State Farm for years and when our prior agent retired retired our policy was transferred to Ryan's office. He and his staff have always been extremely helpful and we wouldn't hesitate to recommend him to any of our friends and family."
We responded:
"Thank you, Adam, for your wonderful feedback! I'm happy to know that you find our team helpful and that you feel confident recommending us to your friends and family. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Aurelia Cruz

November 4, 2025

5  out of  5
rating by Aurelia Cruz
"Austin was amazing to work with. He was very helpful and understanding. He answered all my questions, concerns and was patient with me. With this experience I would definitely recommend State Farm to my family and friends in the future. Thank you!!"
We responded:
"Aurelia, thank you for sharing your experience! I'm happy to hear that Austin provided such helpful and understanding service. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Athen Turner

August 14, 2025

5  out of  5
rating by Athen Turner
"So i was with progressive, and I switched over to state farms. Because progressive charged me almost 400$ plus for 2 cars Ryan Sussman got me down 200$ then it's amazing because he helps you out with what you need in.I tried to give you the best discounts!"
We responded:
"Athen, thank you for sharing your experience! I'm happy to hear that our office was able to help you save on your insurance and find the best discounts. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Paul Gibson-Johnson

August 8, 2025

5  out of  5
rating by Paul Gibson-Johnson
"Austin was a great representative to deal with answered all my questions and was patient with me as I dealt with how and when I wanted to start my policy. I would recommend State Farm to any family or friends in my future. Thank you Austin for protecting my family."
We responded:
"Thank you, Paul, for your kind words! I'm happy to hear that Austin provided you with excellent service and answered all your questions. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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cynthia fox-course

June 16, 2025

5  out of  5
rating by cynthia fox-course
"Very responsive to my concerns and my claim."
We responded:
"Thank you, Cynthia! I'm happy to know that you found our team responsive. We’re committed to providing attentive service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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James Medina

May 22, 2025

5  out of  5
rating by James Medina
"Austin was very helpful and saved us a lot on our car insurance ."
We responded:
"Thank you for the great feedback! I'm glad to hear Austin was able to help and that we found a better fit for your car insurance. Let us know if there's anything else we can do for you."
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Amy Jay

May 14, 2025

5  out of  5
rating by Amy Jay
"Funny story.. Austin reached out to me thinking he was reaching out to an existing customer (wrong number!), so I told him I wasn't who he was trying to get ahold of and that I already had coverage. He was very polite, apologized, and offered to give me a quote since we were already talking, and I figured, why not? Long story short, I'm now a State Farm customer, with better coverage, lower deductibles, plus I added renter's insurance and a few other things I didn't even have with my prior coverage. Thank you, Austin! Your customer service was impeccable!"
We responded:
"Thank you, Amy, for sharing your experience! It's great to hear how Austin's approach turned a chance encounter into a positive outcome for you. We're glad you're now part of the State Farm family and that you're satisfied with your new coverage. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Crystal

April 18, 2025

5  out of  5
rating by Crystal
"Very kind knowledgeable agents. They even encouraged me to contact the dmv to resolve an issue. I appreciate the time and effort they took today getting me all set up!"
We responded:
"Thank you, Crystal, for sharing your experience! I'm glad to know our team was able to assist you effectively and provide guidance with the DMV. Your appreciation for their dedication means a lot. If you have any more questions or need further assistance, feel free to reach out anytime."
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Shallan Lightweaver

February 26, 2025

5  out of  5
rating by Shallan Lightweaver
"Ryan has been so helpful! He is so kind and calming to talk to. Thank you for answering my questions and making it a great State Farm experience!"
We responded:
"Thank you, Shallan, for your wonderful feedback! I'm happy to know that I could assist you and make your experience with State Farm enjoyable. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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gordon garland

December 25, 2024

5  out of  5
rating by gordon garland
"This is a solid company. Ryan and his associates are knowledgeable and attend to the details."
We responded:
"Thanks, Gordon! I'm glad you find our team knowledgeable and attentive. Your feedback means a lot to us, and we're here to assist with any future questions or needs."
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Jeremiah Barrett

December 5, 2024

5  out of  5
rating by Jeremiah Barrett
"Fantastic service!"
We responded:
"Jeremiah, thank you for the fantastic review! I'm glad you had a great experience with our service. If you ever need anything else, don't hesitate to reach out."
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Sally Clute

November 27, 2024

5  out of  5
rating by Sally Clute
"I can't believe how much these guys helped me with changing insurance. Junior really saved my bacon with a few suggestions."
We responded:
"Sally, thank you for your fantastic review! I'm so happy to hear that Junior was able to assist you with your insurance changes and provide valuable suggestions. We truly appreciate your feedback and are always here to help with any future needs. Thanks again!"
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Vanessa Cardenas

October 4, 2024

5  out of  5
rating by Vanessa Cardenas
"Ryan is so great! He always answers the phone and is always able to help with all my needs. Thank you for being an amazing agent. I seriously appreciate him."
We responded:
"Vanessa, I'm so glad to hear that you're satisfied with the service! It's wonderful to know that we can help with all your needs and be there when you call. Your appreciation means a lot. If you ever need anything else, don't hesitate to reach out. - Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
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Erika Cruz

September 19, 2024

5  out of  5
rating by Erika Cruz
"Very informative, helpful And made switching my auto, renters and life insurance painless. I'm very appreciative of the experience and saving money."
We responded:
"Erika, I'm so glad you found the process of switching your auto, renters, and life insurance with us to be informative and painless. It's wonderful to know that you appreciated the experience and are saving money. If you ever need further assistance, our office is here to help! - Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
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Autumn Traverse

September 19, 2024

5  out of  5
rating by Autumn Traverse
"Saved me $300 on my insurance"
We responded:
"Thanks, Autumn! I'm happy we could save you money on your insurance. Our team is dedicated to finding the best solutions for our customers. If you have any questions or need further assistance, feel free to reach out anytime. - Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
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Julie Plush

September 16, 2024

1  out of  5
rating by Julie Plush
"Was given the wrong insurance policy then denied ANY reimbursements for the months i payed plus court costs, no insurance ticket, and reinstatement fee verry bad experience with State Farm insurance and Ryan Sussman!"
We responded:
"Thank you for your feedback. Feel free to contact the office directly if you have any questions. - Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
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Holly Santor

September 5, 2024

5  out of  5
rating by Holly Santor
"I am very happy with State Farm and with my agent."
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Creekside chriz

July 9, 2024

5  out of  5
rating by Creekside chriz
"Ryan and Carla have helped me for ten years without a single issue, they fix issues instantly with policies and are always easy going to talk with. I will continue to spend insurance money with this wonderful group ."
We responded:
"Thank you for your loyal support over the past ten years! I'm glad to hear that we have provided you with quick solutions and a pleasant experience. We're grateful for your kind words and look forward to continuing to assist you with your insurance needs. - Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
Profile photo of Jane York

Jane York

June 20, 2024

5  out of  5
rating by Jane York
"This company is so friendly and no Phone Maze to get to a person. Junior is so helpful! I needed to renew my apt. lease and needed a copy. He checked everything and set it on over! Thanks for all your help! Good people!!"
We responded:
"Jane, I'm thrilled to hear that Junior provided such helpful service in renewing your apartment lease! We're pleased to have assisted you efficiently and effectively. Thank you for recognizing our team's friendly and efficient approach. We're here for any future insurance needs you may have! - Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
Profile photo of Pablo Vazquez

Pablo Vazquez

April 3, 2024

5  out of  5
rating by Pablo Vazquez
"Austin was awesome to work with! Very informative and communicative. Would highly recommend."
We responded:
"Thank you for your feedback, Pablo! Austin always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
Profile photo of Charlie Zido

Charlie Zido

April 3, 2024

5  out of  5
rating by Charlie Zido
"We had an unexpected issue that left us in a difficult position and needed to get set up with a new plan. After doing a search and with many responses we had a response from Maddie at the Ryan Sussman State Farm agency. It was Maddie to the rescue! Maddie fixed our insurance issues in no time and we couldn’t be happier! Thanks Maddie!"
We responded:
"Thank you for the glowing review, Charlie! I'm thrilled that Maddie was able to swiftly resolve your insurance issues and provide top-notch service. We're here for you whenever you need assistance with your insurance needs. Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
Profile photo of Lettie Stradley-Bass

Lettie Stradley-Bass

April 2, 2024

5  out of  5
rating by Lettie Stradley-Bass
"Getting a quote and implementing a policy has been easy and enjoyable. Thank you State Farm for saving me a significant amount over Allstate with better coverage and lower deductibles for auto. 👍👍"
We responded:
"Thank you for the positive feedback, Lettie Stradley-Bass! We're thrilled to hear that you found the process easy and enjoyable, and we're delighted to have saved you money while providing better coverage and lower deductibles. We appreciate your trust in us and look forward to serving you in the future! Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
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Jerry Dubins

March 28, 2024

5  out of  5
rating by Jerry Dubins
"My trip reporting software or device had stopped working. Agent was very helpful. Got a tech on the call who instructed me on what to do. The problem was quickly resolved. Very responsive customer service and knowledgeable tech staff."
We responded:
"Thank you for sharing your positive experience with our office! We are delighted to hear that our team was able to quickly resolve the issue. We appreciate your kind words about our responsive customer service and knowledgeable tech staff. Please feel free to reach out for any future insurance needs or questions. - Ryan Sussman - State Farm Insurance Agent, Newberg, OR"
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Sharyn Wolff

December 9, 2023

5  out of  5
rating by Sharyn Wolff
"I was looking into getting a better deal for car and rental insurance. I had put it off for too long then I got a call from Maddie. I hate getting the random call from whom ever but somehow Maddie brought my guard down. She was so pleasant, not a typical sales call. Long story short she is a pleasure to work with. She got me the best deals I could get, gave me all the breaks possible and was actually fun to talk to. Maddie is very accommodating, does what she says she's going to, calls or text (I prefer texts) when she said she would. She has a lot of knowledge and if she doesn't know she finds out and gets right back, I find that very rare these days. I got a much better price than any other insurance that I had. Very good experience which says a lot about getting insurance! Also I love that it's a small business with someone you can actually talk to, a real person!! when you call. I've called three different times and each time I got through to a very nice and polite person on the other end! I would highly recommend Maddie, she's new to the business and is eager to be her best for her clients. It feels good to help someone starting a new career, she's patient (technology isnt my strong suit) she's smart, polite knowledgeable and eager to do her best and to build her career."
Profile photo of Carlene Huffman

Carlene Huffman

December 4, 2023

5  out of  5
rating by Carlene Huffman
"Maddie was absolutely awesome and very patient with me as she walked me through the insurance stuff on my phone, thank you"